Privacy Policy — pkwapp

pkwapp ("we", "us", "our") operates the website at https://pkwapp.cam ("the Website") as an independent English-language informational guide to online sports betting and casino gaming, serving users primarily in Pakistan. This Privacy Policy ("Policy") describes how pkwapp collects, processes, stores and protects personal data in connection with your use of the Website.

This Policy applies to all users accessing the Website, regardless of geographic location, and governs all personal data processing carried out by pkwapp in connection with the Website's operation. It should be read in conjunction with our Terms & Conditions, which also form part of the overall framework governing your use of pkwapp.

By using this Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please discontinue your use of the Website. We are committed to handling your information responsibly, transparently and in accordance with applicable data protection principles.

pkwapp is not a gambling operator, does not accept deposits and does not process financial transactions. As such, we do not collect payment card details, bank account information or gambling account credentials through this Website.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" — any information that relates to an identified or identifiable natural person, including name, email address, IP address, device identifiers and similar data points.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, deletion and any other form of handling.
• "Data Subject" — the identified or identifiable natural person to whom Personal Data relates; in this context, a user of the Website.
• "Controller" — the entity that determines the purposes and means of processing Personal Data; in this context, pkwapp.
• "Processor" — any third party that processes Personal Data on behalf of the Controller, such as a web hosting provider or analytics service.
• "Cookies" — small text files placed on your device by the Website to facilitate functionality, analytics and session management.
• "Consent" — a freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data for a defined purpose.
• "Sensitive Data" — categories of Personal Data requiring enhanced protection, such as health information, financial details or government-issued identity numbers. pkwapp does not intentionally collect Sensitive Data.

pkwapp collects only the minimum data necessary to operate the Website and respond to user enquiries. The categories of data we may collect are described below:

pkwapp does not collect the following categories of data:

• Payment card details, bank account numbers or financial credentials of any kind.
• Government-issued identity document numbers (CNIC, passport number, etc.).
• Gambling account usernames, passwords or session tokens from any operator platform.
• Health, biometric, racial or ethnic origin data, or other special categories of sensitive personal data.

pkwapp collects Personal Data through the following means:

• Direct Submissions: When you voluntarily submit an enquiry through the editorial contact form on the Website, you may provide your name and email address. This data is provided at your discretion and is not required to browse the Website.
• Automated Technical Logging: When you access the Website, our web hosting infrastructure automatically logs standard server data, including your IP address, browser type, device information and the pages you request. This is standard practice across all web servers and is used for security monitoring and operational diagnostics.
• Analytics Tools: pkwapp may use third-party analytics services to collect aggregated and anonymised usage data about how visitors interact with the Website, including which pages are most frequently visited, how long users remain on pages and the general geographic distribution of the Website's readership. These tools may use cookies or similar tracking technologies.
• Cookies: The Website may set cookies on your device to support functionality and analytics as described in Section 8 of this Policy.

Where applicable data protection legislation requires a lawful basis for the processing of Personal Data, pkwapp relies on the following bases:

• Legitimate Interests: Processing of Technical Data and Usage Data is conducted on the basis of pkwapp's legitimate interests in operating, securing and improving the Website. This processing does not override the rights and interests of Data Subjects given the limited and non-sensitive nature of the data involved.
• Consent: Where we use non-essential cookies or analytics tracking, we rely on your consent as expressed through your interaction with any cookie consent mechanism presented on the Website. You may withdraw consent at any time by adjusting your browser settings or clearing cookies.
• Contract Performance / Pre-contractual Steps: Where you submit an enquiry through the contact form, we process your Contact Data in order to respond to your request — which constitutes processing necessary for steps taken at your request.
• Legal Obligation: We may process or retain data where required to do so by applicable law, including obligations related to cybersecurity incident reporting or law enforcement requests.

pkwapp uses the data it collects for the following specific purposes only:

• Responding to Enquiries: Contact Data submitted via the editorial contact form is used solely to respond to your enquiry. It is not used for marketing, profiling or passed to gambling operators.
• Website Security & Operations: Technical Data, including IP addresses and server logs, is used to detect and prevent security threats, monitor for abuse or unauthorised access, and ensure reliable Website performance.
• Analytics & Improvement: Aggregated and anonymised Usage Data is used to understand how users navigate the Website, which content is most valuable, and how the user experience can be improved. This analysis is conducted at an aggregated level and does not involve individually identifying users.
• Legal Compliance: We may use or retain data where required to comply with applicable legal obligations, regulatory requirements or lawful requests from competent authorities.
• Cookie Preference Management: Preference Data related to your cookie choices is stored to ensure the Website respects your consent preferences across sessions.

pkwapp does not use personal data for the following purposes:

• Behavioural advertising, retargeting or programmatic advertising of any kind.
• Selling, renting or licensing personal data to third parties for commercial purposes.
• Profiling users for gambling marketing or directing users toward specific operators.
• Automated decision-making that produces legal or similarly significant effects on Data Subjects.

pkwapp does not sell, trade or transfer Personal Data to external organisations for commercial gain. Disclosure of data is limited to the following circumstances:

• Service Providers (Processors): We may share Technical and Usage Data with carefully selected third-party service providers that assist in operating the Website — including web hosting infrastructure providers and analytics platforms. Such providers are engaged under data processing terms requiring them to handle data securely and only for the purposes we specify. They are not permitted to use your data for their own commercial purposes.
• Legal Requirements: We may disclose Personal Data where required to do so by applicable law, court order, regulatory direction or lawful request from a competent governmental authority. We will endeavour to notify affected Data Subjects where legally permissible.
• Protection of Rights: We may disclose data where necessary to protect the rights, property or safety of pkwapp, its users or the public — for example, in response to a credible security threat or fraud investigation.
• Business Transfer: In the unlikely event that pkwapp undergoes a merger, acquisition or sale of substantially all assets, Personal Data may be transferred as part of that transaction. Affected users will be notified via a prominent notice on the Website where practicable.

We do not share Personal Data with gambling operators, payment providers (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) or any marketing affiliate networks. References to these payment providers on the Website are purely contextual for Pakistani users and carry no data-sharing implication whatsoever.

pkwapp may use cookies and similar technologies to support the operation and analytics of the Website. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies may be used:

You can control cookie behaviour through your browser's settings. Most modern browsers allow you to block, delete or restrict cookies. Please note that disabling strictly necessary cookies may impair certain Website functionality. Instructions for managing cookies are available in the help section of your browser (Chrome, Firefox, Safari, Edge).

pkwapp does not use advertising cookies, tracking pixels for affiliate marketing, or any cookie technology designed to profile users for the purpose of directing them toward gambling operators.

pkwapp retains Personal Data only for as long as is necessary for the purposes for which it was collected, subject to any overriding legal obligation to retain data for a longer period.

• Contact Form Data: Correspondence submitted through the editorial contact form is retained for a reasonable period sufficient to address the enquiry and any related follow-up, after which it is securely deleted.
• Server Logs & Technical Data: Standard server logs are retained for a short operational period for security and diagnostic purposes, after which they are overwritten or deleted in accordance with our hosting provider's infrastructure policies.
• Analytics Data: Aggregated, anonymised analytics data may be retained for longer periods as it does not constitute Personal Data at the individual level and is used for ongoing Website improvement purposes.
• Legal Hold: Where a legal obligation requires retention of specific data beyond the periods described above, we will retain it for the minimum legally required duration only.

Upon expiry of the applicable retention period, Personal Data is either securely deleted, anonymised or pseudonymised. We do not archive data indefinitely.

pkwapp takes reasonable and appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• HTTPS Encryption: All data transmitted between your browser and the Website is encrypted via TLS (Transport Layer Security), indicated by the padlock icon in your browser's address bar.
• Access Controls: Access to any Personal Data held by pkwapp is restricted to authorised personnel only on a need-to-know basis.
• Infrastructure Security: The Website is hosted on infrastructure maintained to industry-standard security practices, including regular patching and vulnerability monitoring.
• No Sensitive Data Collection: By design, pkwapp does not collect payment details, government identity numbers or other highly sensitive data, which significantly reduces the risk profile of any potential security incident.

While we implement robust measures, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security and users are encouraged to exercise caution when submitting any information online. If you believe your data may have been compromised in connection with your use of pkwapp, please contact us immediately using the details in Section 16.

Depending on the applicable data protection legislation in your jurisdiction, you may hold some or all of the following rights in relation to your Personal Data:

Each right is described briefly below:

• Access: You may request confirmation of whether we hold Personal Data about you and, if so, a copy of that data.
• Rectification: You may request correction of inaccurate or incomplete Personal Data we hold about you.
• Erasure ("Right to Be Forgotten"): You may request deletion of your Personal Data where there is no compelling reason for its continued processing.
• Restriction: You may request that we restrict processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
• Portability: Where processing is based on consent or contract and carried out by automated means, you may request a structured, commonly used and machine-readable copy of your data.
• Objection: You may object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 16. We will respond to verified requests within a reasonable timeframe consistent with applicable law. We may need to verify your identity before actioning a request. There is no charge for exercising your rights unless a request is manifestly unfounded or excessive, in which case we may charge a reasonable fee or decline to act.

The pkwapp Website is intended exclusively for adults aged 18 years or older, or the higher minimum age mandated by the laws of the user's jurisdiction or any applicable operator's licensing conditions. We do not knowingly collect, process or retain Personal Data from individuals under the applicable minimum age.

If we become aware that Personal Data has been submitted to pkwapp by or relating to a minor without appropriate consent, we will take immediate steps to delete such data. If you have reason to believe that a minor has submitted Personal Data to pkwapp, please contact us without delay using the details provided in Section 16.

We do not market our content to minors and actively discourage any use of gambling-related informational content by individuals below the applicable legal age. Parents and guardians are encouraged to use appropriate parental controls and monitoring tools to restrict access to gambling-related websites.

The pkwapp Website may contain references to, or contextual mentions of, third-party brands, operators, payment services and sporting organisations. These are mentioned for informational context only and do not constitute links to, endorsements of, or partnerships with those entities.

To the extent that the Website contains hyperlinks to external websites (for example, within responsible gambling guidance), please note that pkwapp has no control over the content, privacy practices or data handling of those external sites. This Privacy Policy applies to pkwapp only. We strongly encourage you to review the privacy policies of any external website you visit, including those of any gambling operator you choose to engage with independently.

pkwapp is not responsible for the data practices of any third-party gambling operator, payment provider (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) or any other external service referenced in the Website's content.

pkwapp's Website may be hosted on infrastructure located outside Pakistan. By using the Website, you acknowledge that Technical Data such as server log entries may be processed in jurisdictions outside your own country of residence.

Where Personal Data is transferred internationally — for example, to a cloud hosting provider operating in another country — we take reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable data protection standards. This may include reliance on standard contractual clauses, adequacy decisions or other recognised transfer mechanisms.

Given the limited and non-sensitive nature of the Personal Data pkwapp collects, and the absence of payment or identity data from our systems, the risk associated with any international transfer is minimal.

pkwapp reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, data processing practices or the Website's operational structure. Material changes will be indicated by updating the "Last Updated" date displayed at the top of this page.

Where changes are significant, we will endeavour to provide a prominent notice on the Website. Your continued use of the Website following the publication of an updated Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically. Archived versions of prior policies may be made available on request by contacting us using the details in Section 16.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data by pkwapp, please contact our editorial team using the details below. We will endeavour to respond to all privacy-related enquiries within 30 days, and to urgent data rights requests within the timeframe required by applicable law.